For mobile practices
Built for practices that work on the road.
AspireOS was built alongside a Melbourne mobile physio practice, so the drive between visits is part of the calendar, the phone is the front desk, and travel ends up on the right invoice. Clinic appointments sit on the same calendar, so a practice that does both runs on one system.
The calendar
Travel worked out for you.
Real road times before and after every visit.
How it works
Every visit on the calendar knows the drive before and after it: kilometres and minutes from the day's route using real road times, so a booking that wrecks someone's afternoon shows up before you save it.
- Free slots ranked by the extra drive they add, and Find a time ranking openings across the team by timing, continuity and driving.
- Each clinician's working week and service area on a map, and a coverage map of the suburbs nobody covers.
- Buffers either side of a visit, and warnings for clashes and the patient's stated availability.
The phone app
The day's run in the clinician's pocket.
Arrive, note, invoice and rebook — all from the phone.
How it works
The phone app installs from the browser on iPhone and Android and opens full screen. A clinician sees the day's visits in order with addresses and alerts, and can arrive, write the note, raise the invoice and book the follow-up without going back to a desk.
- Today: the day's visits in order. On the Full plan, the run sheet adds a map, kilometres and minutes for each leg, and one-tap navigation.
- Finish a visit on one screen: mark it done, write the note, raise the invoice and attach files.
- Patient pages are never stored on the phone.
Billing
Travel on the invoice, by funder.
Kilometres and minutes, added per funder.
How it works
Kilometres and travel time are added per funder from the day's drives, within the limits you set for each one, so travel stops being the line that gets forgotten.
- Per-kilometre and per-hour travel rules for each funder in your price book, with caps.
- For NDIS, the drive home is added to the clinician's last visit of the day.
- Finances › To invoice shows travel left off invoices, beside visits never invoiced and uncharged cancellations.
Safety
Looking after clinicians who work alone.
Incident reports and a duress alarm (Full plan).
How it works
On the Full plan, the team has an incident report anyone can file from their phone and a duress alarm: hold the shield button and every manager's screen shows a red banner until someone stands it down.
- Guided incident reports with photos, triage, investigation and sign-off (Full plan).
- Alerts on the patient file for access, pets, risks and anything the next clinician needs to know before they knock.
- Cover while away: when leave is approved, see each affected visit with free colleagues and the extra drive, and move it in one press (Full plan).
Questions
Questions practices ask
Does AspireOS work out travel time between home visits?
Yes. The calendar works out kilometres and minutes for each leg of the day from real road times, ranks free slots by the extra drive they add, and adds travel to invoices per funder within the limits you set.
Is there a phone app for clinicians?
Yes. It installs from the browser on iPhone and Android and opens full screen, with no app store needed. Clinicians see the day's visits, write notes, raise invoices and book follow-ups from it.
Can we bill NDIS travel properly?
Travel time and kilometres are added per funder from the day's drives, within your limits, and for NDIS the drive home is added to the last visit of the day. Check your settings against the current NDIS pricing schedule and the NDIA's pricing guidance.
What does the duress alarm do?
On the Full plan, holding the shield button raises an alarm on every manager's screen until someone stands it down. It shows the suburb of the open visit. It does not track GPS or call emergency services.
Related reading
Run your mobile practice from one place
Start free and put your own week of home visits on the calendar, or book a demo and we'll show you a mobile day end to end.