AspireAi, your AI assistantAI
Ask in plain English — draft a letter, chase a lead, price an invoice. AspireAi shows you the action and waits for your OK before it runs.
AspireOS is the all-in-one operating system for mobile allied-health practices — scheduling, clinical notes, invoicing, payments, telehealth, exercise programs and more, powered by AI that acts on your say-so.
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Here is what is happening with your practice today
3 things to action
One record, no re-typing
Every step feeds the same record. The website enquiry becomes the booking, becomes the note, becomes the invoice, becomes the payment — and the analytics write themselves.
Website form or booking link lands on the Waitlist kanban.
Matching pairs the suburb with the right practitioner.
SOAP note with dictation and a version trail.
Auto-priced from the fee schedule + travel rules.
Secure pay link → card payment → reconciled.
Analytics update themselves from the record.
One system, end to end
From the first booking to the final invoice, every part of the day lives on the same record — no stitched-together tools, no double entry.
Ask in plain English — draft a letter, chase a lead, price an invoice. AspireAi shows you the action and waits for your OK before it runs.
Book, reschedule and run the day. Every change is on the record, with travel time and suburb-based routing built in.
Templates and dictation, with a version trail on every entry — plus video attachments for gait and technique footage.
Invoices auto-price from your fee schedule with funding and travel rules, then track through to the claim.
Send a pay link, take the card payment, and give patients a portal for visits, invoices and their exercise program.
Referrer updates and discharge summaries drafted straight from the clinical record — reviewed, then sent.
Derived live from your real bookings, invoices and claims. Nothing to type in — the numbers are already there.
Capture the conversation and get summaries, decisions and action items that actually stick.
Employment records, leave requests and approvals, timesheets and a clean payroll export.
Video visits from a single secure link, with consent-first session recording into the clinical record.
Scoped API keys, a REST v1 and outbound webhooks — wire AspireOS into the rest of your stack.
Every SMS and email out the door — delivered, failed or retried — in one auditable place.
Demographics to Medicare, DVA, health-fund and NDIS details, alerts and medical history — surfaced on the day's first visit, not buried in a tab.
Kanban from enquiry to booked, suburb and region lenses, a live map of where demand is waiting — and stale leads chased before they go cold.
Plan managers, clinics and providers are real records. Update the company once and every linked contact stays current.
Vision & OKRs, marketing levers with owners, a rated risk register, an asset register and recruitment intelligence — the whole company in one system.
The full sidebar
This is the actual navigation your team gets — not a roadmap. 34 modules,5 sections, one login.
The AI, honestly
AspireAi drafts notes from shorthand, writes referral letters, prices invoices, chases stale leads and tells you what needs attention — but it never acts on its own.
A built-in engine grounded in your live practice data works with zero setup. The HeyItsMOO.com engine powers AspireAi’s conversational answers — same tools, same confirm-before-act rule.
Money, handled properly
One service, priced per funder. NDIS, DVA and a private patient each get their own rate, their own wording on the invoice, and their own item and cancellation codes — on one service, not three near-identical copies of it.
The patient’s front door
Patients get secure links — no accounts, no app store. Every link is a capability: booking, their private portal, payment, and the telehealth room.
A hosted booking page for your practice. Enquiries land on the Waitlist so your team confirms the right practitioner and time.
Upcoming visits, account and invoices, and Your exercises — the videos you assigned, playable in the portal with your sets, reps and notes.
A secure pay page per invoice. Card payments through Stripe, receipt issued, invoice reconciled automatically.
One secure link to join the video visit — and consent-first session recording: no consent on file, no recording. Withdrawing consent deletes it.
How it works
Create your practice in minutes. Begin with a clean slate or import patients, contacts and appointments from a CSV.
Calendar, notes, invoices, letters and comms all feed the same record — no double entry, no reconciling spreadsheets.
Ask for what you need. AspireAi proposes the action, you confirm, and the work is done — with an audit trail behind it.
Trust, in writing
Health information deserves better than vague promises. Here’s how AspireOS protects yours — with the full detail published on our Security and Privacy pages.
Your practice database lives in an Australian region.
Every query is practice-scoped. No cross-practice access.
Owner, admin, senior and practitioner see what they should.
Edits append a version — the clinical trail stays intact.
Every change recorded — including everything AspireAi does.
TOTP 2FA and secure self-service password reset.
Designed around the APPs and the Notifiable Data Breaches scheme.
Backups, breach response and disclosure — published, not 'contact sales'.
Switching
The guided import wizard (Settings → Import) brings patients, contacts and appointments across from Splose, Cliniko or any CSV — upload, map the columns, done.
Your data is never trapped. That’s the point.
For your stack
Scoped API keys from Settings, a REST v1, outbound webhooks — and an intake endpoint so your existing website form feeds the Waitlist directly.
GET | /api/v1/patients | List patients |
GET | /api/v1/patients/{id} | One patient record |
GET | /api/v1/appointments | Appointments |
GET | /api/v1/invoices | Invoices & status |
POST | /api/v1/intake | Website form → Waitlist |
GET | /api/v1/ping | Key check |
Why practices switch
Not a feature checkbox race — a different shape of product. One system instead of a PMS plus the spreadsheets that grow around it.
| AspireOS | Legacy PMS | |
|---|---|---|
| AI | Assistant with confirm-before-act + audit trail | None, or a bolt-on chatbot |
| Scope | Clinical + ops + finances + HR + risk + vision/OKRs + knowledge base | PMS + spreadsheets + wiki + group chat |
| Mobile teams | Suburb routing, travel-aware pricing | Clinic-room-centric calendars |
| Analytics | Derived live from the record | Month-end manual reports |
| Integrations | Open REST API + webhooks included | Closed, or a paid add-on |
| Ergonomics | ⌘K palette, installable app, phone-first views | Desktop-era UI |
| AU funding | 8 funding types priced natively, per service, with EPC limit warnings | Generic invoicing |
| Security docs | Public security & privacy pages | “Contact sales” |
Better days. Better outcomes.
When the whole day runs on one record, the admin stops piling up. AspireOS takes care of the repetitive work so more of your week goes where it matters — to the people in your care.
Running a mobile practice used to mean juggling five different tools. Now it all lives in one place, and the AI assistant handles the admin I used to dread — that is hours back every week.
Questions, answered
Short answers here — the full manual lives in the Help Centre: 10 sections, 28 how-to answers.
Yes. The live demo opens a full practice preloaded with sample patients, appointments and invoices — no sign-up, no credit card. When you're ready, creating your own practice takes a couple of minutes through the setup wizard, and you can bring your data across by CSV.
Private, Private health insurance, NDIS, Medicare (EPC), DVA, WorkCover, TAC and Support at Home. Each service carries its own section per funder — that funder's price, the wording that goes on its invoice line, its item code and its cancellation code — so one service covers every stream that pays for it, and a stream that does not fund that service is simply left out. Travel rules for mobile visits are per funder too, and EPC/Medicare session tracking warns you before a plan's limit runs out.
No. AspireAi proposes the action — a drafted SOAP note, a referral letter, a priced invoice — and waits for your confirmation before anything runs. Every action lands in the audit trail. A built-in engine grounded in your practice data works out of the box, and the HeyItsMOO.com engine powers richer conversational answers.
Your practice database is hosted in Australia, encrypted, and fully isolated from every other practice, with role-based access for your team. AspireOS is designed around the Privacy Act 1988 and the Australian Privacy Principles, including the Notifiable Data Breaches scheme — the details are published on our Security and Privacy pages.
Yes. The guided CSV import wizard brings across patients, contacts and appointments with column mapping. And your data is never trapped: waitlist and PD export to CSV, reports print to PDF, invoices download as branded PDFs, and the open API covers the rest.
Send a secure pay link and take card payments through Stripe, or record EFTPOS and manual payments. Every invoice has a branded, downloadable PDF tax invoice. Connect Tyro Health and the same invoice carries a hosted Tyro payment link instead. Claims are tracked in AspireOS end-to-end; direct electronic lodgement to Medicare, DVA and the health funds is on the roadmap.
Book through your hosted booking link (enquiries land on your Waitlist so the team confirms the right practitioner and time), then use their private portal to see upcoming visits, manage their account, pay, and watch the exercise videos you've assigned — with your sets, reps and notes.
Yes — it's built for it. Install AspireOS like a native app (Add to Home Screen), and your team gets a practitioner-first morning view, a bottom tab bar for the five most-used pages, patient search from the command palette, and 60-second incident reporting from the road.
Yes. A REST v1 API covers patients, appointments, invoices and intake, authenticated with scoped API keys you create in Settings, plus outbound webhooks. The intake endpoint means your existing website's contact form can feed enquiries straight onto your Waitlist.
Tell AspireAi, right in the chat — "the calendar is broken" is enough. It confirms before sending, then your report (who, where in the app, and what happened) lands directly in the HeyItsMOO team's support queue, and you can watch it move from new to resolved. Clinical and safety matters have their own incident register with a documented close-out.
Role-based access (owner, admin, senior, practitioner), optional two-factor authentication (TOTP), secure self-service password reset, and audit logging across the app. Clinical notes are non-deletable — edits append a new version, so the record is always defensible.
Open the live demo — a full practice pre-loaded with sample data, so you can click through the real thing. No sign-up, no credit card. Ready to commit? Setup takes minutes and CSV import is included — see pricing.