AI-first · For Australian mobile physio & allied health

Practice management that runs the busywork, so you can care more.

AspireOS is the all-in-one operating system for mobile allied-health practices — scheduling, clinical notes, invoicing, payments, telehealth, exercise programs and more, powered by AI that acts on your say-so.

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Good morning, Michael!

Here is what is happening with your practice today

Today’s appointments18+2 vs yesterday
Unpaid invoices$2,3407 overdue
New patients6+1
Upcoming schedule
09:00Aisha R.Assessment
10:00James K.Follow-up
11:30Priya N.Home visit
14:00Tom H.Telehealth
Recent activity
Payment received
Invoice sent
Clinical note completed
Letter generated
AspireAiYour AI assistant
Ask anything…
Hi, Michael!

3 things to action

34 modulesacross 5 sections — AspireAi, ops, teams, business, settings
8 funding typespriced per service — NDIS, Medicare, DVA, WorkCover…
AU residencyAustralian-hosted data, practice-scoped isolation
HeyItsMOO.com AIthe in-house engine — always confirm-before-act
InstallablePWA with a phone-first practitioner view
2FA + auditTOTP two-factor, roles, full audit trail

One record, no re-typing

From first enquiry to paid invoice.

Every step feeds the same record. The website enquiry becomes the booking, becomes the note, becomes the invoice, becomes the payment — and the analytics write themselves.

  1. 1 Enquiry

    Website form or booking link lands on the Waitlist kanban.

  2. 2 Booked

    Matching pairs the suburb with the right practitioner.

  3. 3 Seen & noted

    SOAP note with dictation and a version trail.

  4. 4 Invoiced

    Auto-priced from the fee schedule + travel rules.

  5. 5 Paid

    Secure pay link → card payment → reconciled.

  6. 6 Measured

    Analytics update themselves from the record.

One system, end to end

Everything your practice needs. Nothing it does not.

From the first booking to the final invoice, every part of the day lives on the same record — no stitched-together tools, no double entry.

AspireAi, your AI assistantAI

Ask in plain English — draft a letter, chase a lead, price an invoice. AspireAi shows you the action and waits for your OK before it runs.

Scheduling & calendar

Book, reschedule and run the day. Every change is on the record, with travel time and suburb-based routing built in.

Clinical notes

Templates and dictation, with a version trail on every entry — plus video attachments for gait and technique footage.

Invoicing & claims

Invoices auto-price from your fee schedule with funding and travel rules, then track through to the claim.

Payments & patient portal

Send a pay link, take the card payment, and give patients a portal for visits, invoices and their exercise program.

Letters & referrer updates

Referrer updates and discharge summaries drafted straight from the clinical record — reviewed, then sent.

Live analytics

Derived live from your real bookings, invoices and claims. Nothing to type in — the numbers are already there.

Meetings with transcription

Capture the conversation and get summaries, decisions and action items that actually stick.

HR, leave & payroll

Employment records, leave requests and approvals, timesheets and a clean payroll export.

Telehealth & recording

Video visits from a single secure link, with consent-first session recording into the clinical record.

Open API & webhooks

Scoped API keys, a REST v1 and outbound webhooks — wire AspireOS into the rest of your stack.

Communications log

Every SMS and email out the door — delivered, failed or retried — in one auditable place.

Full patient records

Demographics to Medicare, DVA, health-fund and NDIS details, alerts and medical history — surfaced on the day's first visit, not buried in a tab.

A waitlist that works itself

Kanban from enquiry to booked, suburb and region lenses, a live map of where demand is waiting — and stale leads chased before they go cold.

Organisations, once

Plan managers, clinics and providers are real records. Update the company once and every linked contact stays current.

Run the business, not just the books

Vision & OKRs, marketing levers with owners, a rated risk register, an asset register and recruitment intelligence — the whole company in one system.

The full sidebar

Every module in the app. All of it real.

This is the actual navigation your team gets — not a roadmap. 34 modules,5 sections, one login.

AspireAi
  • AspireAiStop navigating, start asking — confirm-before-act.
  • Aspire InsightsClinical + business nudges from your real record.
  • AI ActivityEvery action Aspire has taken, reviewable — in Settings.
  • DashboardEverything that matters, in 60 seconds.
Operations
  • CalendarSplose-style week grid, busy time, support activities.
  • PatientsFull records — funding, alerts, tags, EPC tracking.
  • ContactsGPs, plan managers and referrers, linked to organisations.
  • WaitlistKanban, suburb & region lenses, and a live demand map.
  • CommunicationsAuditable SMS/email log with retry.
  • Route PlannerThe day's drive, ordered — with patient context.
  • To Do ListTasks that complete themselves when the work is done.
  • Progress NotesTemplates, dictation, versions, video attachments.
  • Practitioner AppWhat your team sees on their phone each morning.
  • Exercise ProgramsAssign home-exercise videos with sets, reps, notes.
  • LettersReferrer updates drafted from the record, sent from Communications.
  • FormsIntake and custom forms that feed the waitlist — built in Settings.
  • Invoices & PaymentsAuto-priced, claims tracked, refunds handled.
Teams
  • Incident ReportsReport from a phone in 60 seconds; documented to close.
  • Compliance & CredentialsExpiry matrix with chasing — people AND company docs.
  • Risk RegisterNamed, rated, owned risks with review dates.
  • Recruitment & HROne pipeline from applicant to an 18-step new-starter checklist, plus leave approvals, timesheets and payroll export.
  • Rostering & PerformanceWho is on, and how the team is tracking.
  • Training & PDClinical education and goals, tracked.
  • MeetingsTranscripts → summaries, decisions, actions.
  • Team FeedA noticeboard, not another group chat.
Business
  • Financial AnalyticsRevenue, utilisation and funding mix, derived live.
  • Vision & OKRsWhere the practice is going — goals, SWOT, roadmap.
  • Marketing & GrowthEvery growth lever with an owner and a next action.
  • ImprovementsTeam suggestions, reviewed and actioned.
  • DocumentsPolicies and paperwork in one governed place.
  • Knowledge HubA real operations manual — searchable, editable.
Settings & platform
  • SettingsServices & pricing, roles, tags, providers, 2FA, import.
  • ProductsSell consumables and equipment alongside services, priced in Settings.
  • Open APIScoped keys, REST v1, outbound webhooks.

The AI, honestly

Copilot, not autopilot.

AspireAi drafts notes from shorthand, writes referral letters, prices invoices, chases stale leads and tells you what needs attention — but it never acts on its own.

  1. Ask in plain English — from the dock on any page, the Assistant page, or ⌘K.
  2. Propose — AspireAi shows you exactly what it wants to do.
  3. Confirm — nothing runs until you click OK.
  4. Audited — every action lands in the activity log.

A built-in engine grounded in your live practice data works with zero setup. The HeyItsMOO.com engine powers AspireAi’s conversational answers — same tools, same confirm-before-act rule.

Money, handled properly

Billing that speaks Australian funding.

One service, priced per funder. NDIS, DVA and a private patient each get their own rate, their own wording on the invoice, and their own item and cancellation codes — on one service, not three near-identical copies of it.

PrivatePrivate health insuranceNDISMedicare (EPC)DVAWorkCoverTACSupport at Home
  • A funding section per service — description, price, item code and cancellation code, and the funders that don’t fund it simply left out
  • Auto-drafted invoices when an appointment completes
  • EPC/Medicare session tracking that warns before the limit
  • Batch invoicing, manual invoices, branded PDF tax invoices
  • Real card payments via Stripe pay links; EFTPOS & manual recording
  • Claims tracked end-to-end; Tyro Health / HICAPS connect when you’re onboarded
  • Xero sync via the provider layer

The patient’s front door

Book, pay, exercise, join the call.

Patients get secure links — no accounts, no app store. Every link is a capability: booking, their private portal, payment, and the telehealth room.

Online booking

A hosted booking page for your practice. Enquiries land on the Waitlist so your team confirms the right practitioner and time.

Patient portal

Upcoming visits, account and invoices, and Your exercises — the videos you assigned, playable in the portal with your sets, reps and notes.

Pay by link

A secure pay page per invoice. Card payments through Stripe, receipt issued, invoice reconciled automatically.

Telehealth

One secure link to join the video visit — and consent-first session recording: no consent on file, no recording. Withdrawing consent deletes it.

How it works

Up and running today — not after a three-month rollout.

01

Start empty, or bring your data

Create your practice in minutes. Begin with a clean slate or import patients, contacts and appointments from a CSV.

02

Run the day from one place

Calendar, notes, invoices, letters and comms all feed the same record — no double entry, no reconciling spreadsheets.

03

Let AspireAi handle the busywork

Ask for what you need. AspireAi proposes the action, you confirm, and the work is done — with an audit trail behind it.

Mobile allied-health ready Multi-tenant & practice-scoped Start empty — your data, your way AI as a copilot, not autopilot

Trust, in writing

Australian data, Australian rules.

Health information deserves better than vague promises. Here’s how AspireOS protects yours — with the full detail published on our Security and Privacy pages.

Australian data residency

Your practice database lives in an Australian region.

Tenant isolation

Every query is practice-scoped. No cross-practice access.

Role-based access

Owner, admin, senior and practitioner see what they should.

Non-deletable notes

Edits append a version — the clinical trail stays intact.

Audit logging

Every change recorded — including everything AspireAi does.

Two-factor auth

TOTP 2FA and secure self-service password reset.

Privacy Act aligned

Designed around the APPs and the Notifiable Data Breaches scheme.

Documented security

Backups, breach response and disclosure — published, not 'contact sales'.

Switching

Migration is a CSV, not a project.

The guided import wizard (Settings → Import) brings patients, contacts and appointments across from Splose, Cliniko or any CSV — upload, map the columns, done.

  1. 1 · Upload your CSV export
  2. 2 · Map columns (AspireOS guesses the mapping for you)
  3. 3 · Import — records land practice-scoped and ready
And data flows out, too
  • CSV exports — waitlist, professional development
  • Print / save-as-PDF reports — dashboard, waitlist, team, incidents
  • Branded PDF tax invoices
  • The open API for everything else

Your data is never trapped. That’s the point.

For your stack

An open API, not a walled garden.

Scoped API keys from Settings, a REST v1, outbound webhooks — and an intake endpoint so your existing website form feeds the Waitlist directly.

GET/api/v1/patientsList patients
GET/api/v1/patients/{id}One patient record
GET/api/v1/appointmentsAppointments
GET/api/v1/invoicesInvoices & status
POST/api/v1/intakeWebsite form → Waitlist
GET/api/v1/pingKey check

Why practices switch

AspireOS vs. the legacy PMS.

Not a feature checkbox race — a different shape of product. One system instead of a PMS plus the spreadsheets that grow around it.

AspireOSLegacy PMS
AI Assistant with confirm-before-act + audit trailNone, or a bolt-on chatbot
Scope Clinical + ops + finances + HR + risk + vision/OKRs + knowledge basePMS + spreadsheets + wiki + group chat
Mobile teams Suburb routing, travel-aware pricingClinic-room-centric calendars
Analytics Derived live from the recordMonth-end manual reports
Integrations Open REST API + webhooks includedClosed, or a paid add-on
Ergonomics ⌘K palette, installable app, phone-first viewsDesktop-era UI
AU funding 8 funding types priced natively, per service, with EPC limit warningsGeneric invoicing
Security docs Public security & privacy pages“Contact sales”

Better days. Better outcomes.

More time for care. Less time on admin.

When the whole day runs on one record, the admin stops piling up. AspireOS takes care of the repetitive work so more of your week goes where it matters — to the people in your care.

  • Save hours of admin every week
  • Get paid faster
  • Better documentation & compliance
  • Scale with confidence
Running a mobile practice used to mean juggling five different tools. Now it all lives in one place, and the AI assistant handles the admin I used to dread — that is hours back every week.
— A mobile physiotherapy practice
Hourssaved per week on admin
Fastertime to get paid
Securepractice-scoped by design

Questions, answered

Frequently asked questions.

Short answers here — the full manual lives in the Help Centre: 10 sections, 28 how-to answers.

Can I try AspireOS before signing up?

Yes. The live demo opens a full practice preloaded with sample patients, appointments and invoices — no sign-up, no credit card. When you're ready, creating your own practice takes a couple of minutes through the setup wizard, and you can bring your data across by CSV.

Which funding types does AspireOS handle?

Private, Private health insurance, NDIS, Medicare (EPC), DVA, WorkCover, TAC and Support at Home. Each service carries its own section per funder — that funder's price, the wording that goes on its invoice line, its item code and its cancellation code — so one service covers every stream that pays for it, and a stream that does not fund that service is simply left out. Travel rules for mobile visits are per funder too, and EPC/Medicare session tracking warns you before a plan's limit runs out.

Does the AI ever act without me?

No. AspireAi proposes the action — a drafted SOAP note, a referral letter, a priced invoice — and waits for your confirmation before anything runs. Every action lands in the audit trail. A built-in engine grounded in your practice data works out of the box, and the HeyItsMOO.com engine powers richer conversational answers.

Where is my data stored, and is it compliant?

Your practice database is hosted in Australia, encrypted, and fully isolated from every other practice, with role-based access for your team. AspireOS is designed around the Privacy Act 1988 and the Australian Privacy Principles, including the Notifiable Data Breaches scheme — the details are published on our Security and Privacy pages.

Can I migrate from my current practice software?

Yes. The guided CSV import wizard brings across patients, contacts and appointments with column mapping. And your data is never trapped: waitlist and PD export to CSV, reports print to PDF, invoices download as branded PDFs, and the open API covers the rest.

How do patients pay, and what about Medicare claiming?

Send a secure pay link and take card payments through Stripe, or record EFTPOS and manual payments. Every invoice has a branded, downloadable PDF tax invoice. Connect Tyro Health and the same invoice carries a hosted Tyro payment link instead. Claims are tracked in AspireOS end-to-end; direct electronic lodgement to Medicare, DVA and the health funds is on the roadmap.

What can patients do for themselves?

Book through your hosted booking link (enquiries land on your Waitlist so the team confirms the right practitioner and time), then use their private portal to see upcoming visits, manage their account, pay, and watch the exercise videos you've assigned — with your sets, reps and notes.

Does AspireOS work on a phone?

Yes — it's built for it. Install AspireOS like a native app (Add to Home Screen), and your team gets a practitioner-first morning view, a bottom tab bar for the five most-used pages, patient search from the command palette, and 60-second incident reporting from the road.

Is there an API?

Yes. A REST v1 API covers patients, appointments, invoices and intake, authenticated with scoped API keys you create in Settings, plus outbound webhooks. The intake endpoint means your existing website's contact form can feed enquiries straight onto your Waitlist.

What happens when something doesn't work?

Tell AspireAi, right in the chat — "the calendar is broken" is enough. It confirms before sending, then your report (who, where in the app, and what happened) lands directly in the HeyItsMOO team's support queue, and you can watch it move from new to resolved. Clinical and safety matters have their own incident register with a documented close-out.

How is my account secured?

Role-based access (owner, admin, senior, practitioner), optional two-factor authentication (TOTP), secure self-service password reset, and audit logging across the app. Clinical notes are non-deletable — edits append a new version, so the record is always defensible.

Try the whole thing in the next five minutes.

Open the live demo — a full practice pre-loaded with sample data, so you can click through the real thing. No sign-up, no credit card. Ready to commit? Setup takes minutes and CSV import is included — see pricing.