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Notes from running a practice

Billing, travel, compliance and the software in between — written for owners of Australian clinic and home-visit allied health practices, by the people building the software they run on.

Illustration for a post about clinical notes

·5 min readClinical notesOccupational therapyNDIS

SOAP notes for occupational therapy, with examples

How to write SOAP notes for occupational therapy: functional goals, home environment observations, NDIS goal links and a worked example to adapt.

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Illustration for a post about switching software

·5 min readSwitching softwareMobile practiceNDIS

Practice software for mobile and NDIS-heavy practices

Weighing your options? What a mobile or NDIS-heavy allied health practice should test in any practice management system before switching.

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·5 min readAhpraComplianceTeam

AHPRA registration renewal: a checklist for practice owners

A practice owner's checklist for AHPRA registration renewal: the deadline, CPD, insurance and recency declarations, register checks and what to keep.

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Illustration for a post about dva

·5 min readDVAFundingReferrals

DVA allied health treatment cycles explained

How DVA allied health treatment cycles work for physios, OTs and other providers: referrals, cycle length, end-of-cycle reports and card types.

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Illustration for a post about cancellations

·6 min readCancellationsPatient experienceBilling

A physiotherapy cancellation policy that is fair and enforceable

How to write a physiotherapy cancellation policy patients accept: notice window, fee, exceptions, funder rules and template wording to adapt.

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Illustration for a post about mobile practice

·5 min readMobile practicePhysiotherapyPricing

Home visit physiotherapy: pricing, travel and scheduling

How to price home visit physiotherapy, handle travel under each funder, build routes by suburb and run visits that work well for older patients.

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Illustration for a post about ndis

·4 min readNDISInvoicingPlan management

NDIS plan-managed vs self-managed invoices: who you bill

Plan-managed, self-managed or agency-managed: who an NDIS invoice goes to, who pays, what the participant needs from you and how timing differs.

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Illustration for a post about customer story

·4 min readCustomer storyMobile practice

How Khy Physio runs a mobile physiotherapy practice on AspireOS

How Khy Physio, a Melbourne mobile physiotherapy practice, moved to AspireOS and uses it for home-visit travel, funder invoices, reminders and notes.

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Illustration for a post about support at home

·4 min readSupport at HomeClaimingInvoicing

Support at Home claiming: a step-by-step for allied health

Who claims under Support at Home, what an allied health associated provider must send, and the checks that stop an invoice coming back unpaid.

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