Invoicing & claims
From finished visit to money in the bank.
Completing a visit drafts its invoice, priced for the patient's funding. NDIS, private, plan managers and more, each sent to the right payer, with reminders when something is overdue.
Invoicing
The invoice is ready when the visit is.
Priced from your price book for that funder, checked before it goes.
How it works
Completing a visit drafts its invoice, priced from the service and the patient's funding. Nothing is sent until a person has looked at it.
- One button for a day's visits, several visits on one invoice, or bulk invoices by practitioner, service or location.
- Bill per visit, weekly, fortnightly or monthly.
- A branded PDF tax invoice with your logo, ABN, funder references and payment details.
- Emailed to the billing contact, plan manager, insurer or patient, with delivery shown.
Funding
Eight funding types, each handled its own way.
NDIS, Medicare (EPC), DVA, WorkCover, TAC, Support at Home, private and health insurance.
How it works
Each funder has its own price, item code, cancellation code and travel rules. The patient's funding card records how the plan is managed so the right invoice goes to the right payer.
- NDIS plan-managed invoices go to the plan manager and self-managed invoices to the participant.
- Case budgets draw down sessions, hours or dollars visit by visit.
- Medicare EPC referral, sessions and expiry sit on the case, and each invoice names anything that would stop the claim.
- The NDIS bulk payment file for agency-managed participants, with problems flagged first.
Getting paid
Pay links, reminders and nothing missed.
See what is owed, chase it, and find the visits never billed.
How it works
Payments, part payments and refunds are recorded against the invoice, and a list shows the visits that were never invoiced.
- A pay securely link on every invoice, with Apple Pay and Google Pay, once you connect your own Stripe account.
- Overdue reminders with the PDF attached, repeated every few days. Funders are chased, not patients.
- To invoice shows visits never billed, uncharged late cancellations and travel left off.
- Upload a claims report or bank statement to see what matched and what is unpaid.
Questions
Questions practices ask
Does it handle NDIS plan managers?
Yes. Plan-managed invoices go to the plan manager, self-managed invoices to the participant, and the participant is always named as the patient.
Can patients pay online?
Yes, with a pay link on each invoice once you connect your own Stripe account, or by bank transfer or PayID using the details on the invoice.
Is Medicare claiming built in?
Online Medicare and DVA claiming are coming soon. Today the referral, sessions and expiry sit on the case, and each invoice names what would stop the claim.
What if I forget to invoice a visit?
The To invoice list shows visits never invoiced, late cancellations not charged and travel left off.
More of AspireOS
See it with a practice’s worth of sample data.
Open the demo and click around, or get early access and start your own.